Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Arcsus Engineering via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).

Data Protection Laws: any applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR: the General Data Protection Regulation (EU) 2016/679.

UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

User or you: any third party that accesses the Website and is not either (i) employed by Arcsus Engineering and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Arcsus Engineering and accessing the Website in connection with the provision of such services; and Website: the website that you are currently using arcsus.engineering and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Arcsus Engineering and Users concerning this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Arcsus Engineering is the “data controller”. This means that Arcsus Engineering determines the purposes for which and the manner in which, your Data is processed.

Data collected

5. We may automatically collect (as well as via the contact form) the following data, which includes personal Data, from you:

a. name;
b. job title;
c. profession;
d. contact Information such as email addresses and telephone numbers;
e. IP address (automatically collected);
f. web browser type and version (automatically collected);
g. operating system (automatically collected);
h. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
i. in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

a. data is given to us by you;
b. data is received from other sources, and
c. data is collected automatically.
Data that is given to Arcsus Engineering by you

7. Arcsus Engineering will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you elect to receive marketing communications from us;
c. when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from publicly available third parties sources

8. We will receive Data about you from the following publicly available third party sources:

a. Google;
b. LinkedIn;
c. FaceBook;
d. Twitter;

Data that is collected automatically

9. To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

10. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;
b. improvement of our services;

in each case, in accordance with this privacy policy.

11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

12. Any information provided via the contact form or via email is kept private. No other person(s) or organisation has direct access to this information.

Keeping Data secure

13. We will use technical and organisational measures to safeguard your Data, for example:

a. we store your Data on secure email servers.

14. All contact forms and email submissions are processed through a secure email account.

15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].

16. If you want detailed information from getting Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

17. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

19. You have the following rights in relation to your Data:

a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

20. To make enquiries exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].

21. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/

22. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

23. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes in business ownership and control

24. Arcsus Engineering may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Arcsus Engineering. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

25. We may also disclose Data to a prospective purchaser of our business or any part of it.

26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

27. This Website may place and access certain Cookies on your computer. Arcsus Engineering uses cookies to improve your experience of using the Website and to improve our range of products and services. Arcsus Engineering has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

29. If you wish to opt out of any cookies you can do so by tailoring your preferences through your browser.

30. This Website may place the following Cookies:

Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies – These are used to provide a more fluid experience when browsing our website. For example, the website’s theme uses cookies to serve specific sized images depending on what device you are viewing the website on.

31. You can find a list of Cookies that we use in the Cookies Schedule below.

32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

33. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

34. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

35. For more information generally on cookies, including how to disable them, please refer to https://aboutcookies.org. You will also find details on how to delete cookies from your computer.

Cookies Schedule as of 05/10/2022

_ga – Used by Google Analytics to distinguish users.
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_gat_gtag_UA_118910197_17 – Use for universal analytics.
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_ga_JFX70RYN1J – Used by Google Analytics (GA4) to establish a data stream.
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CONSENT – Used by Google.
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NID – Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember the user’s preferences and other information, such as the user’s preferred language (e.g. English), how many search results the user wishes to have shown per page (e.g. 10 or 20), and whether or not the user wishes to have Google’s SafeSearch filter turned on.
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wordpress_test_cookie – For every visitor to check if the browser accepts cookies.
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uncode_privacy[consent_types] – To determine if the user has previously acknowledged and accepted the website’s privacy policy.
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ANID – This cookie is used for advertising served across the web and stored in google.com
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1P_JAR – This sets a unique ID to remember your preferences and other information such as website statistics
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messagesUtk – This cookie is used to recognize visitors who chat with us via the messages tool
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36. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

37. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

38. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

39. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

40. Arcsus Engineering reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Arcsus Engineering by email at [email protected].

Attribution

41. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk)

Our site also uses Google reCAPTCHA. Full terms and conditions can be viewed here: Google Privacy Policy and here: Google Terms